From best to brand new terrible over the past pair
Ratings
Out of best to new worst over the last long time. Are unable to trust exactly how incompetent, and completely ridiculously stupid beyond trust, the individuals are at that borrowing from the bank relationship. I’ve already been paying a % otherwise two more on most other borrowing unions to possess my personal loans to store me personally the new problems out of dealing which have dumb people. One trouble the fresh Department away from borrowing unions is the perfect place so you can file grievances. While the Massachusetts attorney generals place of work cannot handle all of them.
Bad improve I’ve ever seen
Terrible enhance I have ever before viewed. The existing online banking are much advanced than the you to. Remaining my personal history financial on account of a terrible upgrade and once 15 years with DCU I am offered making.
DCU member just like the 2015 and departing
I was a beneficial DCU user while the 2015 and you will maintained good 100% commission background both for a car loan and you will a credit card. Towards app change from inside the later 2023, I had difficulty log in and you can making money. For that reason, We rerouted my personal costs payments to many other notes. We acquired an alerts to have an excellent balance of 63 cents, timely entitled to settle it, and you will stated the fresh technology factors. Sadly, my personal questions weren’t handled. About adopting the recharging cycle, a balance from $1 and several cents is actually again energized that i paid back. Support service has no idea or no most other charge is https://paydayloanalabama.com/needham/ added int he next battery charging cyclee bad DCU quicker my personal borrowing maximum from $ten,000 so you’re able to $0 and you may advertised my personal membership because delinquent for the credit agencies, hence decreased my credit score because of the 108 activities-getting 63 cents. I’m currently disputing this having DCU as well as the credit reporting agencies, but I might alerting everyone to closely take into account the prospective effects just before using their features.
It lost my vehicle identity document
Hi, I’m creating to offer my personal opinions regarding way a significant file are mishandled addressed by the DCU. I’m really disturb one my personal Name file try shipped out over me personally without the recording facts because of USPS. In my opinion is actually gross negligence. As i achieved over to the fresh new DCU immediately following prepared few months, I found myself advised the newest Label document try dispensed 1 month shortly after the mortgage try paid back. Yet not, I’ve not received people label document during the post. We looked that have local USPS and additionally they entirely could not shade brand new sent send. I became for this reason accessible to head to DMV which have a great Lien launch letter and you will work off bottom. This is extremely time intensive and you may inconvenient for me. You will be charged us to rating copy. If only there were better techniques in place in the 1st so i don’t have never shed an essential.
Poor Support service
DCU ‘s the terrible definitely. I became closure for the back at my Car lease and you can wound up choosing DCU. They recognized my loan and you can questioned us to unlock a free account and therefore hit a brick wall 3 times. This new it questioned me to give blog post which i is actually are capable discover a membership and once 2 days, my loan application was not however approved and abreast of calling they said told you its terminated and are disappointed. Their so ridiculous when you urgently need to have the auto loan. The customer services rep was not at all empathetic.
Dreadful Bank and no ATMs and you may Terrible Customer care
For people who miss the days of prepared into the long traces in order to withdraw money from the lending company, upcoming DCU is the place! I reside in a busy town, but really DCU provides hardly any towns and cities here. On the other hand, the ATMs is actually nowhere to-be receive aside from on the real financial. This is basically the merely lender inside 2020 you to nonetheless preserves a lot of time contours fun the entranceway towards the common day. If you would like phone call the bank, expect you’ll become treated rudely. When using DCU getting automobile-spend options having debtors, we offer longer change-to minutes to help you reflect costs were made. That it bank try awful having too many reasons to go into. Steer clear!